Your privacy
This website requires cookies to provide all of its features. For more information on what data is contained in the cookies, please see our GDPR. To accept cookies from this site, please click the Allow button below.
This website requires cookies to provide all of its features. For more information on what data is contained in the cookies, please see our GDPR. To accept cookies from this site, please click the Allow button below.
Giving brides the most beautiful day of their lives and seeing them glow on their big day is what really energizes us! The Beautiful Bride Shop wants to make it as easy as possible for you to find beautiful products and have them delivered to your home in an easy way! This way you can try on our products in the comfort of your own home, together with your own friends and family.
In 2010 we started with 'our sister' The Beautiful Bride Company providing bridal hairstyles and bridal make-up. More and more often we were asked by our brides whether we could also supply a beautiful hair accessory or a veil. It is our passion to optimally provide brides on the most beautiful day of their lives. Due to the demand from the brides, the idea arose for an online shop to be able to fully provide the brides. This was the beginning of The Beautiful Bride Shop.
The Beautiful Bride Shop has already made more than 160.000 brides shine! The Beautiful Bride Shop has grown into an international company with which we deliver to the United Kingdom, Netherlands, Germany, France, Belgium and more customers all over the world. We are very proud of the fact that we are rated by our customers with an average of 4.7/5!
We hope you will enjoy shopping in our online bridal shop! Do you have questions? Or do you need our help? Don't hesitate to email or call us!
Our team is always there for you and we are happy to help you!
The Beautiful Bride Shop is an official dealer of the bridal brands we sell. Our brands include Poirier, Bianco Evento, and Rainbow Club. We guarantee 100% authenticity on our offered items. Any doubts? Many customers preceded you! Read their experiences on our Instagram page.
Are you in need of some advice? Then you can always contact our customer service.
There are several ways to find the product you are looking for. The search bar at the top right of the site allows you to search specifically by typing in your search query. Simply enter the desired term or article number and all relevant search results will be displayed. For example, you can search for "hoop skirt", "white bridal shoes" or "anika" using the search bar.
Another way to search is to browse through the different categories in the menu. To do this, first select the desired category in the top menu at the top of the homepage of the website, for example 'ladies' or 'decoration'. Then the ladies or decoration menu allows you to narrow your search by choosing a specific category, for example "bridal shoes" or "hoop skirts". Finally, you can refine your assignment even further in the submenu.
You may see quite a few search results. You can reduce the number of results by applying filters. You can find these above the articles. For example, you can filter on characteristics such as brand, size and color.
You can then sort the articles by a number of specifications:
It is possible that a certain size or an article is not in stock. Check in the scroll-down menu on the product page when your desired product/size will be back in stock.
At the moment it is (unfortunately) not yet possible to try on wedding dresses at our office.
If you are in the area and want to try on a bolero or shoes? Contact our customer service for the possibilities!
We advise you to measure your size manually so that you are sure that you order your wedding dress in the right size. Our extensive size chart explains step by step how you can measure yourself. We refer you to our heading 'Size tables' for our product sizes!
Refer to the table below to determine the correct size.
Do you have any questions? Feel free to contact us!
If in doubt, we advise you to order a larger size, because it is easier to alter a larger size. You can have your wedding dress altered at a local dressmaker/seamstress in your area.
If your wedding dress/product does not fit at all, you can always exchange your wedding dress/product.
Unfortunately we do not offer an alteration service ourselves. You can always contact a tailor in your area.
Sorry to hear that your wedding dress still doesn’t fit after it has been altered. We advise you to discuss this with your seamstress so that you can look for a suitable solution together.
Is the wedding dress or item you ordered not to your liking? Then you can of course exchange this for another item free of charge within 60 days or return it at your own expense. Read our return conditions and the return process here.
NB! As soon as the wedding dress (or other product) is no longer in its original state, it is unfortunately no longer possible to exchange or return it.
When you place an order by 5.30 p.m. from Monday to Friday and if in stock, we will ship your order the same day. Orders placed on Saturday or Sunday will be shipped on Monday. You can check the estimated time till your order is shipped in the scroll-down menu on the product page.
The delivery time differs per country.
If you have any questions about the shipping time to your country, feel free to contact our customer service.
It may take a few minutes before you receive the confirmation in your mailbox. Have you not received the confirmation after some time? Then check your spam box! Your confirmation email may have ended up here. If you can't find the confirmation in your spam box, please contact our customer service. We can also manually send you the confirmation email.
You can request a copy of your invoice for your latest orders from our customer service department at service@beautifulbrideshop.com.
NB! If you would like to have your own VAT identification number on the invoice, please include this in the email. We will then add the number to your invoice.
The moment your order is shipped, you will receive a shipping confirmation from us by e-mail with a Track & Trace code from your local carrier, which you can use to track the shipment. If you have not received the confirmation email, it may have ended up in your spam box. We advise you to check your spam box first. If you can't figure it out, please contact our customer service. We are happy to help you.
Did you order the wrong product or would you like a different product? No problem! As long as your order has not yet been shipped, we can cancel your order!
In this case, please contact our customer service. We will cancel your order.
NB! If you paid for your order by bank transfer, iDeal, Bancontact, PayPal or credit card, you can expect a refund within 10 working days on your account.
We use a maximum shoe order of 4 pairs of bridal shoes per order or customer. Of course it is possible to order 4 pairs of shoes and other accessories, such as a tiara or bridal lingerie.
Our bridal shoes are often made of vulnerable materials, such as satin and fine leather. The bridal shoes can therefore quickly show signs of use. We want to offer all our customers new and beautiful products, so we are forced to set a maximum of 6 pairs of bridal shoes per order or customer.
We reserve the right not to accept or process big orders. We ask for your understanding for this.
Try on the bridal shoes on a soft surface, so that the shoes are not damaged or show signs of wear.
NB! Satin bridal shoes are very fragile and cannot withstand moisture. Once the shoes get damp, they get damaged quickly.
If the returned products are dirty or damaged, we unfortunately cannot accept these items. The items will be returned to you and we will charge you for the costs incurred.
At The Beautiful Bride Shop you can choose from a wide range of bridal lingerie. For bridal lingerie there is a maximum of 4 pieces per order, per product category. For example, it is possible to order 4 bras in combination with 4 briefs. From a hygienic point of view, all briefs are sealed and cannot be tried on. Breaking this seal obliges the customer to keep the product. This also applies to Poirier's stockings.
NB! In the event that a product is returned without a seal or with a broken seal, unfortunately we cannot accept this return.
For ordering bridal jewelry we use a maximum of 6 pieces per order or customer. The maximum of 6 pieces applies per product category. For example, you can choose 6 tiaras and 6 bridal jewelry sets.
Is an item you have ordered cheaper in our webshop? Then we would like to ask you to first check the following:
If one of the above points applies, it is unfortunately not possible to settle the discount for you.
Do none of the above apply? Please contact us. We would be happy to see if we can settle the discount for you!
The shipping costs differ per country. Click on the following link to view the delivery costs per country.
When you place an order by 5.30 p.m. from Monday to Friday and if in stock, we will ship your order the same day. Orders placed on Saturday or Sunday will be shipped on Monday. You can check the estimated time till your order is shipped in the scroll-down menu on the product page.
The delivery time differs per country.
If you have any questions about the shipping time to your country, feel free to contact our customer service.
The delivery time may very per country and per order:
Take also in mind that:
Have you received a Track & Trace code? Then your order is on its way to you! We advise you to first check the Track & Trace code to track your package. Has your order been lost? Please contact our customer service.
Did you not receive a Track & Trace code? Then it is possible that your order has been unexpectedly delayed. For more information, please contact our customer service.
This is possible for most countries inside the EU. If this option is available, the option will show itself in the check-out page. If you have any questions regarding the delivery to a collection point, please contact our customer service.
If you are not present during the first delivery attempt, you will receive a notification. This can be done by means of a note in the letterbox or via the Track & Trace link.
Your deliverer will let you know where your order is with one of the following 3 options:
If you order outside the EU, we will send you the order without the VAT. This discount will be deducted in your shopping cart.
Pay attention! Keep in mind that you will probably still have to pay the VAT to customs or to your local carrier.
EU countries:
If you live inside an EU country, you can easily exchange an item for a different size via our exchange portal. Do you still need help with this? View our return/exchange page.
Non-EU countries:
If you want to exhange your package from the UK or other non-EU countries, you are responsible for the shipment yourself. Please take into account customs documentation and other associated costs. Furthermore, declare your exhange in our exchange/return portal and please include the completed exchange/return form in the box. Please keep your proof of shipment until your exhange has been processed by us. The package can be sent to the following address:
The Beautiful Bride Shop
Fokkerstraat 547
3125 BD Schiedam
The Netherlands
Do you still need help with this? View our return/exchange page or contact our customer service.
You have the right to return the order within a period of 60 days from the moment you have received the products.
Instructions return EU countries:
Go to: create return label select your language and then start the return process. The costs for the return label per country are the following:
Non-EU countries:
If you want to return your package from the UK or other non-EU countries, you are responsible for returning the shipment. Please take into account customs documentation and other associated costs. Furthermore, you only declare one order as return in our return portal and please include the completed return form in the box. Please keep your proof of shipment until your return has been processed by us. The package can be sent to the following address:
The Beautiful Bride Shop
Fokkerstraat 547
3125 BD Schiedam
The Netherlands
Do you still need help with this? View our return/exchange page or contact our customer service.
Some conditions apply to the return of products:
Fitting items in a hygienic way is of course allowed. We therefore recommend that you try on and try the shoes on soft surfaces (e.g. carpet).
Do not forget to register your return in the Klarna app, you do not do this with an exchange! Read more about Klarna under the heading 'Klarna' in this FAQ.
First of all, we apologize if we sent you an item that you did not order. Of course, this also applies to the wrong size or color!
Please return the item to us free of charge, indicating that you have received a wrong item.
Contact our customer service and we will send you the correct item as soon as possible and email you a free return label.
First of all, we apologize if we didn't send you an article that you ordered. If you have already payed for this item,
contact our customer service and we will send you the missing item free of shipping costs and if in stock, as soon as possible.
I have returned my order, when will I receive my money back?
The processing of a return can take up to 10 days. You will receive an email as soon as we have unpacked your return. When your return has been processed, the purchase amount will be refunded as soon as possible to the payment details known to us. This will be no later than 14 days after we have sent the first email. You can expect the amount to be returned to your bank account or PayPal account within 10 working days*. When paying on account, you will receive a new invoice from Klarna.
My order has been canceled but I have already paid, what now?
Has your order been cancelled, but the amount has already been debited from your account? The amount will then be automatically refunded to the account with which the payment was made. It can take up to 10 working days* before this amount is visible on your account again.
* Normal processing time, with exceptions.
**With credit card account, the refund can be found on the next monthly statement or on the day of debit.
If you have any questions, please contact our customer service, we will be happy to assist you.
iDEAL
If you use internet banking at ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, SNS Bank, SNS Regio Bank, KNAB and Triodos Bank, you can use iDEAL
Pay it Forward
If you choose to pay in advance, you will receive a confirmation by e-mail after sending your order with the account amount and our bank details. Note: If you have not received a confirmation, you are advised to check your spam filter settings and adjust them if necessary.
When transferring, please state the order number from your order confirmation. Upon receipt of your payment, we will immediately send you a confirmation of receipt by e-mail, after which we usually ship the order the same day.
The ordered goods remain reserved for you until receipt of your payment (maximum of 9 days).
PayPal
You can also pay with us via PayPal. If you choose to pay with PayPal, you will be forwarded directly to the PayPal website after ordering. PayPal is one of the safest and most widely used way to pay on the internet. Your order is even fully insured!
Credit Card
With us you can also pay easily and securely with a credit card. We accept Master Card and Visa. Your credit card information is encrypted using the SSL method.
Klarna
Klarna carries out the entire post-payment process for The Beautiful Bride Shop. This means that you can view and pay a payment overview from Klarna via the Klarna App. With the Klarna App you can arrange this safely and easily on your smartphone. In the online environment MYKlarna you can manage your payment overviews from your computer or tablet.
For questions you can always contact Klarna via the following link.
Bancontact
With Bancontact/Mister Cash you pay safely and quickly online. Choose this payment method, enter your card number and expiry date and you will be automatically directed to the trusted site of your bank. Here you will be asked to check the amount and to log in via the online security module that you received from your bank.
Reminders are sent automatically by Klarna if there is still an outstanding amount for your order after the payment term of 14 days.
I have already paid for my order
Have you paid the amount within 14 days, but you still receive a reminder? Then it is possible that your payment still needs to be processed by Klarna. Please note that this may take 2 to 5 business days. In order to process your payment properly, it is important that the payment reference is entered correctly.
When your invoice has been paid in full, you will always receive a confirmation by e-mail from Klarna. If this confirmation is not received despite payment, please contact Klarna customer service.
I have returned my order
The processing of a return can take up to 14 days. To avoid reminders, we therefore recommend that you always make your return within the payment term of 14 days. In the case of a partial return, you can therefore safely wait for the new invoice amount in the return confirmation.
Has your return been in transit for more than 14 days and have you received a reminder? Please contact our customer service.
If you have opted for prepayment, you can transfer the invoice amount to the IBAN below
IBAN: NL06 INGB 0003 3852 12
BIC: INGBNL2A
Bank: ING Bank
Please only indicate your order number as description with every payment.
NB!
Pay attention! You can only use Klarna if your billing and shipping address match, once they differ you cannot buy with Klarna for privacy and fraud reasons. Unfortunately we cannot influence the Klarna conditions.
Log into Klarna's app to see what the due date is or log into the Klarna website. Klarna will only create an invoice once your order has left our warehouse.
If you can't find your invoice, there are several possibilities.
It is recommended to always use the same e-mail address when shopping with Klarna.
Good to know: If you have signed in with your Apple ID with a hidden e-mail address and place an order with it, you will not see your order in the app because it is associated with a random e-mail address. In that case, please contact Klarna customer service to change the e-mail address associated with the order.
I received part of my order.
If you have received part of your order, you do need to pay the invoice. In the case of a partial delivery, we split the invoice in Klarna into two parts. The part of the order that you did receive, you therefore do need to pay for within 30 days.
It may happen that something does not fit or is not quite what you expected. Of course, you can return all or part of your order.
Good to know. It is important to register your return. Otherwise, Klarna does not know that you have returned something and a reminder fee may be charged.
Note! If you are returning part of the order, it is also important to follow the steps below.
Note! If you exchange an item, we cannot create a new invoice for you. Pay the original invoice on time and avoid reminder fees. Do you still want to return the item in the end? Then of course the money will be refunded to your account.
No, you do not have to pay until a return is processed. If you have returned everything, the amount of the order will lapse. If you have returned part of your order, you will receive a new invoice.
Note! It is important that you have registered your return, otherwise Klarna will not know about your return and a reminder fee may be charged.
As soon as we have processed the return, we will immediately pass this on to Klarna. We will process the return within 14 days.
Is your question not listed? Then you can always contact our customer service or the Klarna customer service.
To find out your shoe size, measure from the back of your heel to the tip of your big toe. For a realistic measurement, do this while wearing a pair of socks.
Our easy method:
Please note:
Make your decision based on your own experience. It’s also worth reading through the customer reviews on the product page to see if other customers have commented on the fit.
Does your lingerie not fit? Exchanging is free!
Please refer to the table below to determine the correct size.
Size Chart Wedding Lingerie Poirier
Measuring your lingerie size
To determine the correct lingerie size, two circumference measurements are needed: the measurement under the bust and the measurement over the bust.
The correct lingerie size can then be determined using the table below.
Are there creases in the cups or are the cups too far away from the breast?
First check whether the torsolet is pulled down at the back properly so that the cups at the front fit nicely. Do the cups still not fit properly? Then the cups are probably too big. To solve this, you can use push-up cups or order a smaller cup size with the same circumference/underbust width.
Do the underwires press under your arms or do your breasts rise above the cup?
Then the cup size is probably too small. If the underwires are too far from the body, the cups are also too small. In this case, choose a larger cup size with the same size/underbust width.
Is your bra band cutting into your back or is it creeping up?
Then your underbust width is probably too large or too small. In this case, use a different underbust width, but also a different cup. As the underbust width gets bigger or smaller, the cup also gets bigger or smaller! Example: At 85C, the cup is good, but the circumference is too small. Then take a 90B (and not a 90C). After all, a 90B has the same cup as an 85C, only the underbust width is large
Does the lingerie size not exist? (Use an extender).
Lingerie from Poirier is available from 70A to 110F (single items). It is possible that the desired size is not included.
Possible solutions:
-Foam products can be sewn into the dress.
-Are you unsure about the size A/B or B/C? Look at the table 'circumference over the bust' and choose the cup size that best fits your circumference over the bust. (Step 2 bust width).
Extender:
- Easy to use to increase the size of a bustier, torsolette or bra.
- Available in four sizes from H-01 to H-13 (the number represents the number of hooks and eyes)
Lingerie advice for your stockings from The Beautiful Bride Shop
Please refer to the table below to determine the correct size.
Do you have any questions? Do not hesitate to contact us!
There is nothing more annoying than stockings that immediately rip once you put them on. Especially on the most beautiful day of your life, you want everything to be perfect. One thing that helps for sure against ripped stockings is buying the right size.
Check out our size table below to determine your ideal size based on your height and weight!
Pay attention!
Calculate your waist belt size using the table below:
The size of a belt indicates the distance in centimeters from the pin of the buckle to the center belt hole.