Returns and Exchange

Within the period of 60 days you may return or exchange the items. When the delivered items are not returned within 60 days of receipt, the items willl be considered as accepted by recipient.

How do I return my order?

1. REGISTER

Within 60 days after receiving your order, select the items you want to return and choose the desired return method.

2. PACK

Pack the items you want to return and add the packing slip. Don't forget to remove the old shipping label.

3. SEND

Bring your package to a post office within 3 business days after registration or have your package picked up by using the pickup service (depending on which return method you have chosen).

4. REFUND

As soon as our distribution center has received your return, you will receive within 10 working days a refund or a customized AfterPay invoice.

We only accept returned items which:

• are sent in their original and undamaged packaging
• are undamaged and not used

Costs return parcel

The costs for the return label are

NL, BE, DE, FR, LU, AT, IT, ES, UK, MC : € 4,95
FI, IE, PT, SE, BG, EST, GR, HU, KR, LT, LV, PL, RO, CZ: € 6,95